A psychology literature study on modality related issues for multimodal presentation in crisis management

The motivation of this psychology literature study is to obtain modality related guidelines for real-time information presentation in crisis management environment. The crisis management task is usually companied by time urgency, risk, uncertainty, and high information density. Decision makers (crisis managers) might undergo cognitive overload and tend to show biases in their performances. Therefore, the on-going crisis event needs to be presented in a manner that enhances perception, assists diagnosis, and prevents cognitive overload. To this end, this study looked into the modality effects on perception, cognitive load, working memory, learning, and attention. Selected topics include working memory, dual-coding theory, cognitive load theory, multimedia learning, and attention. The findings are several modality usage guidelines which may lead to more efficient use of the user’s cognitive capacity and enhance the information perception.